Suggested text: Our website address is: http://xceedplumbing.com.au.
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Suggested text: If you request a password reset, your IP address will be included in the reset email.
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Suggested text: Visitor comments may be checked through an automated spam detection service.
Our commitment to delivering high-quality services to you is paramount, and this policy outlines how we manage your Personal Information in accordance with our ongoing obligations.
We have adopted the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth) (the Privacy Act). These principles dictate how we collect, use, disclose, store, secure, and dispose of your Personal Information.
For a copy of the Australian Privacy Principles, you can visit the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
Personal Information refers to data or opinions that can identify an individual. Examples of Personal Information we gather include names, addresses, email addresses, and phone or fax numbers.
We obtain this Personal Information through various means, including correspondence, telephone calls, faxes, emails, our website, your website, media and publications, publicly available sources, and cookies from third parties. We cannot guarantee the policies or website links of authorised third parties.
Our primary reason for collecting your Personal Information is to provide our services to you, offer information to our clients, and engage in marketing activities. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in cases where you would reasonably expect such use or disclosure. You can unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and feasible, explain to you why we are collecting the information and how we intend to use it.
Sensitive information, as defined in the Privacy Act, includes details or opinions about an individual’s racial or ethnic origin, political views, membership in a political association, religious or philosophical beliefs, membership in a trade union or professional body, criminal record, or health information.
We will only use sensitive information for the following purposes:
Whenever reasonable and feasible, we will collect your Personal Information directly from you. However, there may be situations where we receive information from third parties. In such cases, we will take reasonable steps to ensure that you are aware of the information provided to us by the third party.
Your Personal Information may be disclosed in various circumstances, including:
We store your Personal Information in a manner that reasonably safeguards it from misuse, loss, unauthorised access, modification, or disclosure.
Once your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to either destroy it or permanently de-identify it. However, most Personal Information is or will be stored in client files, which we maintain for a minimum of 7 years.
You have the right to access the Personal Information we hold about you and request updates or corrections, subject to certain exceptions. To access your Personal Information, please contact us in writing.
We do not charge a fee for access requests, but we may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may request identification from you before releasing the requested information.
We consider it essential that your Personal Information remains accurate and up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete, and current. If you discover that the information we have is outdated or inaccurate, please notify us promptly so that we can update our records and continue to provide you with high-quality services.
This Policy may undergo changes periodically and will be available on our website.
If you have any questions or concerns regarding our Privacy Policy, please reach out to us using the contact information provided on our website.
